Feedback

We at Great Fortune House aim to bring all of our customers the very best value for money, services and food around Thornton-Cleveleys. Give us feedback.

  • Value for Money
  • Service
  • Product Quality

I've received an order tonight of a munchie box the chips were cold they weren't salt and pepper chips as stated and there were no ribs at all in the order I've tried calling you 32 times and each time u are engaged absolute appalled at what u have sent and your service

Mark Poxon , 09 Jan 2021

Appalling. Ordered a munchie box. Didn't receive ribs and just got plain chips and not salt and pepper. When we tried to.eing to query the delivery the phone was constantly engaged. And God did we try as ring you . Disgusting service and a shame as have ordered a few times in the past and always been ok

Laura Shearer, 09 Jan 2021

The fried foods weren't the best. The Chicken balls were too tough as we're over cooked. The salt and pepper chips were also overcooked and tasted fishy, may suggest a oil change is required. The samosas were however cooked perfect as well as the rest of the order. Noodles are really nice from here and the Beef in Green Pepper and Black bean was lovely. I wouldn't of accepted the Chips and Chicken balls dining in but take out makes it a little different especially as was a late order/delivery anyway. Just wanted to send you the constructive feedback, not wanting this to be published.

Emma, 09 Jan 2021

Lovely food

Jamie, 05 Jan 2021

We have always had great service and great food 5* from me

Debra, 18 Dec 2020

Hi are you open Boxing Day if so do I need to pre order thanks gen

Gen Fallows, 14 Dec 2020

Best Chinese we've had we don't order from anywhere else cause no others are as nice xx

Charmaine, 08 Dec 2020

So dry the munchie box, there was no meat on the ribs everything was deep fried disgusting food. Yak

Amy, 04 Dec 2020


Daniel, 21 Nov 2020

Rice and noodles and curry sauce all came cold. Ribs rock hard. No salt and pepper flavour at all on chips or the chicken.

Ellie, 07 Nov 2020

Delicious

Jayne, 07 Nov 2020

Ordered a takeaway earlier in the week and was very very disappointed. Having dined in on a number of occasions and commented on how excellent the food and service was in house, we were extremely disappointed when the food arrived. Costing just over £30 ( including delivery) the portions of chilli beef was very small. The curried mushroom rice dish had far too many large mushrooms that hadn't been chopped to a edible size.The chips were dry and not very warm on arrival.And on delivery we found a main course and rice missing,and although it was rectified and sent out within an acceptable time the portion size was very poor,and overall not good value for a takeaway,costing £12.50 p.p.The only positive was the sweet corn soup, which was hot and delicious. Portion sizes need to be addressed especially for the main course. This is a great shame but it has put us off from ever buying a takeaway again, from the Great Fortune House.

Ken Sharples , 23 Oct 2020

foodHub

would give no stars if possible avoid at all cost unless you want food posining with the raw chicken yous recive

Sarah, 13 Oct 2020

foodHub

Chow mein chicken curry amazing thankyou xx

Katrina, 15 Jun 2020

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Lisa, 30 Apr 2020

Great food!

Heidi, 29 Feb 2020

foodHub

Inedible no coconut milk in the thai curry and took over an hour and half to come

Kelly, 09 Feb 2020

Lovely food

Marie, 02 Feb 2020

foodHub

didn’t get food

Dylan Waters, 01 Feb 2020

foodHub

chicken is really nice

Sam Brooker-Thraves, 01 Feb 2020

Great food and good size portions. Be nice to visit the new restaurant as its always been a nice place to visit.

Emma, 14 Sep 2019